Recently we’ve received a surge of support queries as teachers and school staff begin to use SchoolMoney to its fullest once again. To help you get back on track, we’ve written out our top FAQs so you can quickly re-learn important features!
Due to the current situation, we are aware school trips, residential trips, dinner/club credits need to be refunded back to your parents. Below are some simple steps to make refunds:
To refund from a payment simply follow these steps:
To refund from credit:
As we are coming close to September, you will need to start adding on pre-admissions onto your system. Please follow the steps below:
To add pre-admissions go into the Admin tab and select Students. Press the Add button on the bottom right corner and enter the student’s name in the boxes provided. The ADNO box should be left as zero, the admission status should be new admission and the year and form should be set to visitor. Enter the mobile and email details in the boxes provided and press Save.
When the children import from your MIS system, it will try to match up the new account with the existing pre-admission accounts; if the name, mobile and email all match up it will simply move the pre-admission account to the child’s new class.
As you start preparing for September, you may want to start creating new registers for the new academic year. If the dinner prices change in September, you can easily change the prices on the system. Below are instructions:
Ensure you have created the dinner week in which the dinner price is set to change (by saving the week in the Dinner Register tab), and then press F5 to refresh. Follow these steps:
Remember to adjust the ‘Dinner Top-up’ amount in Admin/Parent Options if parents are not pre-booking meals.
To change school dinne costs, please follow these steps:
This has an instant effect, and cannot be done in advance.
Are you changing the costs of clubs? Below are details on how to change the duration of your clubs:
If you are just changing a cost: Change the club cost
We hope this article answers your question! If you need any further help, please don’t hesitate to contact our support team: